This course aims to introduce your organization into the world of ISO9001, a quality management system which is in place in many businesses and organizations of all sizes and types globally. ISO9001 provides a framework to enable an organization to follow a systematic approach in achieving continual improvement of quality in products and services, and efficiency.
The main benefits of attaining ISO9001 accreditation for your organization can be demonstrated by The 7 Principles of Quality Management:
1. Customer focus
3. Engagement of people
4. Process approach
6. Evidence-based decision making
7. Relationship management